Today’s focus is to discuss the very central point, what is for ‘me’ in digital transformation, being an employee of any organization, and this also applies to you. Don’t hesitate and let’s discuss openly what is for ‘me’… if we apply the prevailing notion, what’s in it for me, we consider how will I benefit from digital transformation as an employee? How will it make me successful? Generally, it’s been assumed that benefits for the organization from digital transformation mean that it’s good or beneficial to employees. Is this an erroneous notion? We understand there are benefits for the organization; that’s why major programs are getting the go-ahead; otherwise, nothing would be done. As we understand it, Digital transformation is not all about technology. Digital transformation shifts the mindset of how organizations create value for their end customers, and none of that would be possible without educated employees. Technology is a necessity, and companies need to ensure they are educating and empowering employees.

Quote of the session: “He is great who speaks great, greater who thinks great, and greatest who lives great”. ~James Lendall Basford (1845–1915), Seven Seventy Seven Sensations, 1897

While I understand, as an employee, everything is being done to make the customer journey easy and amazing, and what is being done to make things easier for the employee in front of the customer. Think through a few of the common questions below. Anticipate as many questions as possible and have answers ready for them. Here are just a few to start with:

• How is this going to impact me and my colleagues?
• How will my job change due to digital transformation?
• Do I have the right skills to succeed in a digital world, and how will the organization help me learn?
• Is my job safe? Will I be replaced by a robot?
• What will happen if I don’t “get on board”?
• How is this change going to impact the way I do my job?
• What is the organization’s strategy that directly benefits me?
• What’s in the digital transformation plan that will help me to change at work, change my day-to-day life at work?

You’ll Learn:
In this session, we have categorized four main areas that need to be at the top to address what is for me in digital transformation. this is the part-1 of the session and part-2

1. Communicating to employees
2. Workforce planning (covered in Part-2)
3. Empowering employees (covered in Part-2)
4. Improving the employee experience (covered in Part-2)

Resources:

• Open Tech Talk Sessions on Digital Transformation:
  • 39-“What is digital transformation? Learning the basics”
  • 40-Why Digital Transformation is required?
  • 41-What are the benefits of Digital Transformation?
  • 42-How do you a start Digital Transformation
  • 43-What other Organization are doing to achieve digital transformation
  • 44-What are the challenges in Digital Transformation
  • 45- How to Overcome Digital Transformation Challenges
  • 46- Digital Transformation – it’s all about culture
  • 47-How to win at Digital Transformation
  • 49- What is for ‘me’ in Digital Transformation? Part 2
• “County-level job automation risk and health: Evidence from the United States” published in Social Science & Medicine
• “85% of financial success is due to an individual’s personality and ability to communicate, negotiate, and lead. Only 15% is due to technical knowledge according to research from the Carnegie Institute of Technology.”
• “Only 15% of the worldwide workforce is motivated and engaged in regards to their work published in the State of the Global Workplace (Gallup 2017)
• Virgin will allow staff to take as much holiday as they like; no checking with managers, no tracking days off
• Netflix’s “Freedom & Responsibility” policy since 2010 includes unmetered vacation; employees take as much holiday as they want, whenever they want.
• ‘Why There Are No Bosses at Valve’.
• Gartner Identifies Six Barriers to Becoming a Digital Business
• “Why employees are the key to your digital transformation”
• Capgemini and LinkedIn ‘The Digital Talent Gap’
• Gartner 2018 Shifting Skills Survey
• report by the World Economic Forum and The Boston Consulting Group,
• ‘Employee Distrust is Pervasive in U.S. Workforce’
• It’s a right time for organizations to make work irresistible by following ‘a refreshed model of engagement’ from Deloitte Insight
• Harvard Business Review contributor Jacob Morgan
• ‘The Worldwide Employee Engagement Crisis’.
• HBR ‘Why the Millions We Spend on Employee Engagement Buy Us So Little’
• Studies shows “since 1970s, organizational transformation projects are failing at the rate of 60-70%, a statistic that has stayed constant to the present.”

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