I have got a chance to attend IDC Directions 2021 Middle East, Turkey & Africa with the theme “Resetting for the Next Normal: Strategies for Enabling the Future Digital Enterprise”
key notes:
by 2203, 75% of global 2000 IT organization adopt automated operation practices to transform their IT workforce to support
by 2022, to support autonomous operations, organization will increase their investment in digital engineering organizations, data governance, and operations technologies by 40%
COVID-19 introduced many New Task apps: organizations who added or will add new apps in 2020/2021 for COVID-related needs will add an average of 3.7 apps
2021: The Recovery begins: below is the situation:
Regional IT Spending Growth:
Technology Initiatives for 2021 and beyond:
- Creating digital among your workforce
- Designing for Social awareness
- Accelerating automation initiatives
IT investment across 3 control planes.
- workload control plane
- portfolio control plane
- ecosystem control plane
This is a significant trend in META as well. In our survey of HR execs in META, 27% say that they expect 30-49% of their staff to spend at least 50% of their time working from outside the office. suggests that 48% of enterprise organizations in the region are expecting up to 50% of their employees working remotely/from outside offices in the long term after the covid-19 crisis has past
- 41% of organizations have converted at least one of their business processes to support contactless experience
- by 2022, 45% of repetitive work tasks will be automated and/or augmented by using “digital co-workers” powered by AI, robotics, and RPA.
- 45% CIOs identified developing new business models and partnerships as a key priority
Guidance:
- Focus DX messaging on the 4 digital paradigms (contacts less economy, re-invention of business models, resilient supply chain, re-imagination of work
- Focus capabilities on the key pillars of the future enterprise (automation, cloud, digital infrastructure, intelligence/AI, Digitial Trust)
- Prepare for the new “digital ecosystem” (linear to ecosystem partner model, co-innovation with customers, p2p collaboration, IP-creation)
